"We onboard 1000s of employees every month, across the country. Quizizz made remote employee onboarding a reality for us. Now, our HR teams are able to ramp up frontline bank staff from the HQ, at scale." - Aashish Kumar, HRBP-South @ IDFC First Bank, India
Outcomes:
- 5500+ frontline bank staff remote-onboarded over the last 6 months.
- Traditional 2-day induction programs are now 4-hour programmes
- 100% assessment of new-hires post induction
- Employee ramp-up costs reduced by 60%
- Fully paperless and mobile-first solution that works for all staff
IDFC First’s Challenges:
- New employee induction programs were big events that required lots of planning, man-power and arrangements - we used to conduct in-person inductions at our city/regional offices.
- Onboarding programmes had to be conducted by HRBP’s, and only twice a quarter, due to scale and resource limitations.
- A big portion of the induction-training is task based agent activities and SOP’s which is quite mundane, and learner retention was not great.
- Conducting assessments was never a part of the orientation process, since it involved a lot of paperwork, logistics and proctoring resources
The Quizizz Solution:
- The Quizizz team enabled the IDFC HR Onboarding team to digitize and generate quizzes for the induction programme.
- Quizizz is used during remote, live orientations and inductions conducted across India, with general knowledge checks on the employee handbooks and policies, as well as role-specific training content.
- The new hires could attend these inductions on their preferred device. 75% of the onboarding quizzes and activities were completed on Mobile, that further expanded Quizizz’ applicability to all frontline hiring.
- The gamification, ease of assignment and completely paperless solution provided by Quizizz helped us hire over 5000 employees within half a year. Now we have moved into a completely remote induction and we plan to expand Quizizz usage to all hiring within IDFC
